Domainexpress - www.domainexpress.co.uk
Value For Money
Domainexpress - www.domainexpress.co.uk
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User Reviews
Value For Money
Problem Fixed In 2 Minutes On A Sunday Morning
My website exceeded the bandwidth limit during Saturday night. To be honest I wasn't expecting the live chat to be working on Sundays but apparently there is always someone there to solve a situation.
I upgraded my package to unlimited bandwidth for less than £60. The new package was showing in my account but it wasn't active.The person who handled my problem fixed it in literally 2 minutes.They didn't even charge the whole year so I only paid £18 for the rest of my contract. They could consider it as a new contract and make me pay the full amount.
All in all a five star customer support with a five star prices. Couldn't be more happy.
Thank you for the feedback,
Glad to know that your issue was fixed promptly and you got full credit for the unused balance on your previous deal as our core objective is to trade fairly and provide best value to our customers, Customer's satisfaction and loyalty is more important than small financial benefit.
You will find us always there to assist you for issues related to domain registration or hosting services. keep us updated with your valueable feedback.
Value For Money
Good Live Chat Help
I like being able to receive immediate help online and that has been a great feature of the service.
Thank you for the feedback,
We are glad to know that your issue was fixed promptly, we are striving to provide you the best you deserve, whenever you need us we are there to guide you.
Your reviews are vital for improvement in Domain Express, keep us updated.
Value For Money
Ip Issues
Contacted my provider Domainexpress regarding a server connection timeout that has been happening with my business email package.My Live Chat request was answered ( by Mr Fordham) promptly and the issue fixed within minutes. Also received advice on a separate issue, very helpful and efficient. Thanks.
Thank you for your time and review
We appreciate the effort your put to add reviews for Domain Express, providing prompt and efficient customer services is our top priority, your comments have been passed to Mark fordham but we take it as a pride for the whole team, putting their best to assist customers in a superb way.
Value For Money
Very Good Value And Good Help And Support. Always
Very good value and good help and support. Always there to respond to any queries or questions that I have easy to use and value for money. Would recommend to friends.
Hi,
Thank you taking time and posting your valuable review,
We are putting our best efforts to give you best support and technical services and always welcome any query regarding domain name or hosting services, whenever you have a issue or needs update you can join us straight away without looking at clock as we are available 24/7.
We will try our best to get 5 stars next time by showing 5 star services.
Always A Pleasure Getting Help
It is always a happy experience getting in touch with the support team, they are always able to resolve my queries quickly and with accuracy.
Thank you for the feedback,
We are glad to know that your issue was fixed promptly, we are buckling down to provide you the best you deserve, whenever you need us we are there to guide you.
Your reviews are vital for improvement in Domain Express, keep us updated.
Helpful And Quick
I have had a member of Domain express help me today. we used Team viewer. The problem was solved very quickly. My only regret is that the problem i had is a recurring with Mac mail and I would have liked the expert to have talked me though what he did so I could deal with it next time it occurs because I have no doubt it will happen again because Mac Mail is such an unstable email client. I do need to use it though as it's compatible with and works well throughout the apple devices I work with. So I have to stick with it.
Thank you for the feedback,
Good to know that your issue was fixed quickly through remote support to save your time, however we appreciate your concerns and will send you complete settings for mac mail through a separate email so you could also do the changes
If you find any issue regarding domain name or hosting services you can contact us immediately through our chat support or email support, we are available 24/7
Value For Money
No Fuss Resolution
I needed to use the on-line chat option to get some help with paying an invoice. The chap I was speaking to was great, but I had to leave my desk without finishing the conversation. He realized I was gone but when I came back an hour or so later and reconnected I was transferred to him to chat again and we finished resolving the issue I was having. Sometimes you think the on-line chat will not be good - think again!
Thank you for the feedback,
We are glad to know that your issue was fixed promptly, we are buckling down to provide you the best you deserve, whenever you need us we are there to guide you.
Your reviews are vital for improvement in Domain Express, keep us updated.
Great Service
Customer service is very helpful always, from technical stuff to invoicing etc
Thank you for taking time and posting good reviews for Domain Express, we appreciate your feedback and working hard to provide you the best services and support assistance.
Value For Money
Incoming Email Blocked
Incoming email from two different senders to my domain hosted by DomainExpress was being bounced.
Contacted Chat and "spoke" to Oliver. Soon sorted the reason for the bounce (the source IP addresses were on a black list. Oliver added the ip's to the White list, and email now being received.
Dear Sir,
Thank you for taking time and posting good reviews for Domain Express, we appreciate your feedback and working hard to provide you the best services and support assistance.
Value For Money
Great Customer Service
I have been hosting with Domain Express for over a year now and have not had any issues. Their support and customer service is excellent, which is why I decided to move all my domains and hosting to them.
Thanks DomainExpress!!!
Dear Sir,
Thank you for your kind words. We wholeheartedly appreciate the opportunity to provide you the best in web hosting and domain services, and wish you the best in your web endeavours!
Q&A
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