Service / helpdesk are perfect

4.7 / 5
94% of users recommend this
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darrenrapley's review of -


“Service / helpdesk are perfect”

Written on: 28/07/2016 by darrenrapley (1 review written)

I was recommended 34sp by a course tutor at a course in Brighton. As I believed that all hosting/domain sites were probably all the same, I went for it.
I now have about 10 domains with them, of which five are also hosted by them.

Regarding hosting issues– there are none. The sites have always worked with one exception when one had a five minute downtime. This was flagged on their website or twitter. Not sure which. This is over the last 5 years or so.
As I said, I don't know if this is good or bad. I am happy though.

As for service, 34sp are brilliant. I have had to contact them maybe 3 or 4 times. Things ranging from re-instating my site when clients have let their hosting lapse, to changing site permission levels to amend css sheets on a wordpress site. Either by phoning or by email. 34sp have always sorted it out quickly and professionally.

I am a busy person and (like you) get asked to do a lot of reviews from every service provider. I don't. Except for this company as they have always been good to me.

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