written by on 25/01/2012
Machine stopped working in less than 1 month of use. Hotpoint engineer attended and replaced circuit panel machine still didn't work. Informed me another circuit panel was not working but would have to be ordered. Hotpoint have no idea when they will be able to get the part but refuse to replace the machine even though it's almost new. I have spent countless hours hanging on the phone to try and find out when i may have a machine i can use but after almost a month I am no further on. I have been informed that if I experience the same problem again once it has been repaired they will look into it further. Inspires great confidence!! I will not be buying Hotpoint again.
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As rated by our community of reviewers
Sam123729's Comment
Written on: 17/12/2012
5 times thay come out about my washing machine and i have a tumble dryer thay replaced every part of my dryer and my dryer all most cought on fire and i only had them for abount 6 months and thay refuse me a replacement i had to shout at them on the phone for about 1 half hours for them to send me a sorry letter