Do not recommend

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From 9 reviews
11.0% of users recommend this
  • Customer service

  • Value For Money

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Kerry1111's review of Experian Car Data Check

“Do not recommend ”


written by Kerry1111 on 21/11/2023

Purchased a 5 car check through AutoTrader, could not retrieve the details of the one number plate check I inputted and had to request the number plate check again… I was charged for this even though it was the same number plate and within minutes of each other.
Badly designed website, it has a link straight from Autotrader but did not recognise that I had purchased 5 checks and requested more money when wanting to search a new number plate.
Contacted customer service received a refund of £10 given, therefore I paid £12.95 for one car check! This took 2 phone calls .. more waste of my time!
I would not recommend or use again.

  • Customer service

  • Value For Money

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