BEWARE....NEW TRADING NAMES FOR THIS COMPANY !!

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A1 National Van Hire - www.a1nationalvanhire.co.uk
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fishx1's review of A1 National Van Hire - www.a1nationalvanhire.co.uk

“BEWARE....NEW TRADING NAMES FOR THIS COMPANY !!”

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written by fishx1 on 16/04/2013

The new trading names are UK VAN AND MINIBUS HIRE and UK VAN AND MINIBUS RENTALS !!
I hired a transit sized van through ukvanandminibusrentals in March and £306.80 was taken from my visa debit card.
This included van hire and a £200 deposit which is refundable.
The company at the other end then used MY card details again to separately book a van from Europcar.
The van arrived and after use it was checked over on collection.
That's when the fun began...................
I waited for 10 days for my deposit to be returned to my account before phoning to see what the delay was.
ukvanandminibusrentals told me that the money would be in my account within the next 2 days.
2 days went by and still no money....I received an email saying that the auto refund system had failed and that if I gave my sort code and account number the money would go via instant transfer.
Another 2 days and surprise surprise....no money.
After days of excuses ukvanandminibusrentals told me on the phone that I would NOT get my money back as they don't have the funds....
I was told to contact my bank and report an unauthorised withdrawal to get my money.
They have done this to hundreds of people and know exactly what they are doing.
I have reported them to trading standards and the Police and urge any other victims to do the same.

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