No refund after 10 months & not ATOL protected

Opodo Reviews - opodo.com
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Guest's review of Opodo Reviews - opodo.com

“No refund after 10 months and not ATOL protected”

★☆☆☆☆

written by on 27/03/2023

Booked flights and return leg was cancelled in May 2022. Booking status is 'refunded' but I haven't been refunded and am still pursuing £600+ in flight costs. Next step is small claims court, HQ is in Hammersmith London, although parent company eDreams HQ is in Spain. I'm interested to see if I get a standard meaningless apologetic response from Opodo, or if somebody actually looks at my case.

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