whistlingwoodzs - whistlingwoodzs.com/
85.0% of users recommend this

lbCallahan179's review of whistlingwoodzs - whistlingwoodzs.com/



written by lbCallahan179 on 31/03/2023

I booked a holiday 2 weeks ago with them to go tomorrow 1/4/23 I hadn't received my documents so called them ,they sent them only for it to be April 24 . I paid by debit card nothing I could do . They are charging me £3000 to cancel and will refund me £ 997 I never book a holiday a year in advance if I hadn't been so desperate I would of used a reputable company . I didn't even look at their reviews so my own fault .

Customerliaison's Comment

Written on: 03/04/2023

Hello, your documents were sent and showing for the date you booked your arrangements for online on our website. We are sorry that you made an error when entering the details yourself but once you booked there are charges associated that are not refundable. We have tried to assist with amending as an option but there is no availability and that is beyond our control. You ticked to accept the terms and conditions when you made your booking and these clearly state the cancelation policy. We regret that we are unable to help further.

Reply to this comment
Was this review helpful? 0 0