No response to complaints

Ski Beat Chalet Holidays - skibeat.co.uk
★★★☆☆
2.9
49.0% of users recommend this

243Terry's review of Ski Beat Chalet Holidays - skibeat.co.uk

“No response to complaints”

★☆☆☆☆

written by 243Terry on 04/03/2017

Chalet was clean but a little tired. Good location though
Food was average and my wife got food poisoning. When we escalated we were told it was Novo virus and not food poisoning despite it passing in 24 hours and my wife having a meal prepared by ski beat separate to everyone else.
Staff were friendly and tried to assist as much as possible.
Coach dropped us about 10 minute walk up the mountain from the Chalet so dragging bags and children isn't easy! Especially when leaving in the middle of the night in darkness.
Coach transfer - we were told it was 2.5 hours but actually took 6. Not their fault but perhaps try to use airlines at airports closer by and not impacted so much by school holiday times.

Was this review helpful? 0 0