Avoid by any chance!

On The Beach Holidays - www.onthebeach.co.uk
30.0% of users recommend this

428Lyon's review of On The Beach Holidays - www.onthebeach.co.uk

“Avoid by any chance!”


written by 428Lyon on 01/09/2022

Customer service is non existent! All they have on offer is taking a payment, that is one function on their website that actually works. My outbound flights were cancelled, they informed me about and did not action it at all. I had to chased it to beg them if any could be done. It took me many weeks to obtain any information since they are not engaging and they don't answer questions. I ended up buying my own tickets, but contacting them was extremely time consuming and all suitable flights were gone by then. Currently, I'm abroad having 17 hours left to my travel and my inbound ticket is nowhere to be found. Lines are closed due to apparently COVID,and they don't respond messages.

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