Airport shambles

On The Beach Holidays - www.onthebeach.co.uk
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Pedro1962's review of On The Beach Holidays - www.onthebeach.co.uk

“Airport shambles”

★★☆☆☆

written by Pedro1962 on 29/05/2022

Had a lovely stay in Pierre & vacances hotel benalmadena costa del sol. But unfortunately on travelling back to Birmingham it all went wrong. Our flight was due to leave Malaga at 20.55 as the time neared to departure the gate number came on screen so we waited there. The time of the flight passed and nothing no Ryanair  staff to explain what was happening nothing came on screens. Then at around 11 pm a member of staff appeared and said flight was on way and would be around 1am . The plain arrived we were told to board then after queuing for half hour was told flight was cancelled till 6.50 in the morning because Ryanair  staff had worked to many hours . We were then just left and told we had to wait, till then no proper communication from Ryanair staff at all. They knew hours before that this flight wouldn’t happen. To top it all off, when we did board plan we sat on tarmac for an hr because there wasn’t anyone available to help the disabled people board. Then when we did eventually land we had to wait further as no one got luggage from the plane so after over 16 hrs delay don’t think will be using Ryanair  again.

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