Incompetent & rude

Click here if this is your business
★★☆☆☆
1.9
From 223 reviews
30.0% of users recommend this

Maximillian165's review of Imperial Travel

“Incompetent and rude”

★☆☆☆☆

written by Maximillian165 on 22/06/2015

I booked for 8 people all inclusive and only received accomodation for 5. Thay have taken my money, when I ring they tell me your just missing an email, which they cant sort out. A simple problem with no solution. When I said I am unhappy, that the service was terrible the agent shouted at me, he was rude and had no customer service skills at all. I have 8 flights and not enough accomodation. It is unfit for purpose and my only option is to appoach the ombudsman. They let themselves down.

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account