Do not ever book a holiday with this company

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★★☆☆☆
1.9
30.0% of users recommend this

ksKilgore1948's review of Imperial Travel

“Do not ever book a holiday with this company ”

★☆☆☆☆

written by ksKilgore1948 on 03/10/2014

The most incompetent company from messing up a booking to not dealing wth complaint property and not returning phone calls. Bunch of monkeys who have no understanding of how to speak to people and when you ring are advised someone will call you back. They answer the phones saying hello and are the most unprofessional people. I was sold a holiday as 5 star and this was clear not the case. Their admin department is a joke and are clearly under skilled in dealing with people's money or responding to emails and letters properly.

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