NO PROBLEM AT ALL

Hop2 - www.hop2.com
★★☆☆☆
1.6
17.0% of users recommend this

cesarsalgado's review of Hop2 - www.hop2.com

“NO PROBLEM AT ALL”

★★★★☆

written by cesarsalgado on 19/01/2017

After reading all the bad reviews I was a little bit worry about the two flights I GOT for my friends from LAX to Madrid around trip this pass Christmas/New years. I didn't know what was going to happen but they sent me the confirmation of both flights (round trip) and I did received a call from HOP2 agent to confirm that I had enough funds for the tickets, which i did. After they sent me the confirmation I saw my they make two payments of $452 each which what it costed me each flight round trip; I called my bank just to make sure everything was ok, and yeah everything was good. I called the airlines my friends were going to flight with just to confirm their flights and again everything was normal/ok, in this case I called British airlines (LAX to Madrid) and Ibera and American Airlines (Madrid to LAX). The days to checking online came (LAX TO MADRID) and I did checking both of friends sent their BOARDING PASSES and guess what? The day after they were in Madrid with me no problem at all. My friends had no complaints. On the other hand, this is why I am giving them 4 stars, the day to checking online their way back (madrid to LAX) came and guess what? Iberia didn't let us do it for a reason, every time we tried a box showed up on the screen saying that we needed to check in at the airport. THAT MADE US NERVOUS!! Well we called Iberia again to make sure about their reservations and they say everything was ok. Well the day of their flight we when to airport early, wait in line and yes, they helped us and gave both of my friends their boarding passes and checked in their bags as well. They were flight from Madrid to JFK and JFK to LA, although the person who helped us in the phone the previous night say they were gonna get both of their boarding passes they only were able to get MADRID TO JFK only because AA weren't allowing them to print them their passes. Well my friends took that plane and when they were flighting I went and tried to check them in AA from JFK TO LA and I was able to do it so i did I download their boarding passes and send it to their emails. Once they got to JFK they were straight to the gate to wait for their flight. Once again, they made it safe and on time to their destination LAX. To sum up, Thank you Hop2, WE HAD NO PROBLEMS BUYING FLIGHTS WITH THEM.

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