Booking was a very easy experience

qwertytravel.com - Qwerty Travel Holiday Packages
★★★★☆
4.0
82.0% of users recommend this

mbates62's review of qwertytravel.com - Qwerty Travel Holiday Packages

“Booking was a very easy experience”

★★★★☆

written by mbates62 on 22/03/2015

My City Break to Prague was really easy to book with Qwerty Travel and I am really pleased with the package but I cannot work out how they have arrived at the invoice figure and I cannot seem to get speaking with anyone about this and have emailed but no response. The figure taken from my card was not the agreed figure - it is also not stated on the site about the £15 booking fee and I am still not sure if this is in total or per person? Also - it states on the site a 2.5% fee for using a credit card yet I think I was charged more than this - possibly 2.75%? Not sure what is going on but would really like to speak to someone. When I 'phoned they said I need to speak to admin who are only there 9-5 - I cannot do this as I work in an open plan office and it is difficult.

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