Disappointed Customer

4.6 / 5
92% of users recommend this

LisaHeaney's review of Tropical Sky www.tropicalsky.co.uk


“Disappointed Customer”

Written on: 24/07/2014 by LisaHeaney (1 review written)

I had a very friendly and efficient staff member deal with my query and my holiday booking. The company fell down with the documentation they provided.

I hired a car and the invoice was issued in my name. It states in info to have your card etc when collecting car. I did this but as I was not the named driver they refused to accept my card. Thankfully I brought my driving licence in the case of emergency. They added my name to the policy and charged me an additional USD 245.77

I contacted company before I returned the car to see if they could resolve with no luck.

Disappointed customer

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