Great Service, Customer Service Need to Be Improved

3.4 / 5
64% of users recommend this

arniputranti's review of Traveloka -


“Great Service, Customer Service Need to Be Improved”

Written on: 26/05/2013 by arniputranti (3 reviews written)

Well, I want make it clear to everyone. So far, this is a complete service for you who want to get the lowest price for flight ticket. I always used them when I have to go travel. No need to go to the airport and buy the ticket from the airlines, or no need to go to the travel agents. All I need is my laptop, even just from my cell phone and internet connection, and "boom" I can get my flight ticket in just a couple of minutes. So easy right? They also have several payment methods, and I really love the internet banking method, because I can do all procedures and transaction in one media. However, I hope they will improve their customer service, because I can't contact them sometimes. If they have improve it, then I will gladly give a five star rating for them. Thanks

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