Customer Services Travel up

TravelUp www.travelup.co.uk
★★★★☆
3.8
77.0% of users recommend this

Hartva17's review of TravelUp www.travelup.co.uk

“Customer Services Travel up”

★★★☆☆

written by Hartva17 on 20/04/2016

Informative when she replies; however, not efficient at keeping customers informed of progress/outcome of queries. A lot of chasing needed to get updates. Could do with replying quicker and maintaining customers aware of progress of their queries.

Also needs to consider being more polite when dealing with rightfully annoyed customers.

Was this review helpful? 0 0