written by 484Schroeder on 06/05/2017
No value provided whatsoever. For package deals, they attempt to get away with non-itemised billing to try to hide their extreme markups. The 100% Non-refundable policy you'll notice on their website's hotel listings is clearly their policy, not the hotels'. Book your two-day and three-day breaks DIRECT. Use SB and other sites like it to search for specific hotels but be wary of booking anything through them. The hotel will often give you a much better room rate and perks – and they're much more likely to give you a 100% refund/cancellation guarantee at no extra costs to you, even up to a day before your date of arrival. Never again for us. Speaking with them directly yields nothing, they are inflexible about any ill-gotten gains. You've earned all these bad reviews, SuperBreaks!
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