Europe 5 days Panoramic Trip - We are pleased!!!!

★★★★☆
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Ayanjyoti's review of Star Tours UK

★★★★☆

“Europe 5 days Panoramic Trip - We are pleased!!!!”

Written on: 14/05/2017 by Ayanjyoti (1 review written)

Myself and my wife just completed 5 days Panoramic Europe Tour. Both of us are sitting to write this review with a pleasant mind. We both feel happy, refreshed, rejuvenated at the end of the tour and consider it as a success.

What we liked?
1) Communication received from Star Tours between start and end of the tour were up to the mark. Multiple phone calls received day before start of the tour, informing us about start time, pick up point etc.
2) Punctuality
3) Tour manager & Driver - Tour manager & driver of the coach exhibited adequate professionalism with required personal touch. They both were extremely approachable, pleasant to interact with and hospitable. Tour manager appeared having fantastic knowledge about the places visited
4) 3 out of 4 Hotels were decent
5) Food and dine arrangement were decent as well except experience at couple of restaurant weren't that good

What could have been better?
1) Food arrangement at couple of places (namely the restaurant at Geneva) were below satisfactory
2) In Paris, only Eiffel tower and cruise trip were covered within package. "Paris at night" was an additional payable trip. We consider that the coverage of Paris within the package should have been greater
3) Comfort level of the bus was lesser than expected. Leg space between two rows of seats weren't adequate
4) Toilet in bus remained in non-usable condition for almost half of the tour. This didn't cause any great disturbance during our trip but a can easily be a potential game spoiler for the people moving with any sort of health issue.

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