worst ever

SmartFares - www.smartfares.com
★★★★☆
4.4
93.0% of users recommend this

KingstonOrr235's review of SmartFares - www.smartfares.com

“worst ever”

★☆☆☆☆

written by KingstonOrr235 on 08/08/2014

I wish there was an option for negative stars.... worst ever. Bought a ticket got confirmation via email. Showed up at the airport and the airline couldn't pull up my confirmation number... called smartfares only to be told the airline didn't confirm my ticket. They said that i had to pay more done they couldn't find anything at the price they had charged me. Missed the original flight then the agent said for an additional $200 they could get me on another plane. Little did i know i would be overcharged by $800. Then immediate when i asked for a refund they claimed they couldn't even though i hadn't authorized that amount.
Do not ever use them. They are tricked straight from the beginning. Hopefully they can get shut down. Needles to say i was going to attend a funeral. It's not like i had planned to spend the initial $1800 leave alone the $2660.

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