Difficult to book multiple nights

4.6 / 5
93% of users recommend this

ksdutton's review of Pitchup.com - www.pitchup.com


“Difficult to book multiple nights”

Written on: 29/05/2013 by ksdutton (1 review written)

I found it really frustrating to try and book a 2 night stay using this web site. It would not allow me to book more than 1 night initially and it took several attempts to eventually book the pitch (including a call to the camp site to report the fault). Given the price difference (£10 per night v £20 per night if you book direct) it was worth persevering but still very annoying. The site needs to be amended to include a drop down box for the number of nights stay required as this would make life so much easier. I am not convinced that I would be able to make the same booking again!

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Pitchup's Response to ksdutton's Review

Written on: 30/05/2013

Most of our bookings are for multiple nights but this problem seems to have happened because you're setting the departure date as the next day. If you select the departure date as two days later, it will correctly search for a two-night stay.

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