Lowcostholidays.com - www.lowcostholidays.com

I booked my family holiday with Thomas cook signature and I did the final payment and received all my paper work vouchers etc: week later I got call from Thomas cook winsford branch that I have outstanding payment and unless I paid straightaway they will cancel my family holiday. I pointed out to the travel clerk that if you check last email it showed that outstanding balance is nil but she sent me new email with my holiday price was amended and it showed that I had balance to pay and she said unless you pay I will cancel your holiday. It was my husband's sixtieth birthday surprise and did not want any hassle and I was so upset that I paid the balance. I was disgusted with her attitude and would advise DO NOT BOOK THOMAS COOK. 

Worst thing ever money over anything should be hanged!!!!!

This has to be one of the worst experiences ever! It's pointless posting the post i know... as nothing will change... what they have done to thousands of customers is unthinkable. I stumbled upon a website with lots of info on what to do next and all the latest news. It's called "lowcostholidayshelp.com" and I just hope that if there is such a thing as karma it is repaid in full!!!

oh well let see I've just paid for a holiday that we can not go on i have to explain to my kids that we might not be able too afford to pay for this holiday as I've got to pay for hotel room again you screwed everyone one over !

Thanks a lost low cost for wasting my and my husband hard earn money down the drain

You left me and my boyfriend high and dry in the middle of Spain on Friday evening, leaving us no choice but to walk from our hotel and sleep on the airport floor until our flight home. You have robbed many people from their holidays & their well earned money. What have you got to say for yourselves? You knew you where going bankrupt and you still took money of people. You disgust me. Where is the answers? Where is the help? What are you going to do for all us people in the same situation? I trust no one because of you, I handed over a large amount of long hard earned money, and where is it? It ruiend our holiday. You are greedy, and robbed people of their money. You didn't care about the thousands of people left high and dry in a foreign country or those yet to travel! I want answers!!! I want refunds for what we lost and for the state of shock you left me in on Friday evening! It's a disgrace! The man in charge should be ashamed of yourself!!!

I was very excited to finally go on holidays to Paphos and I am very disappointed because of the misleading advertising used by this site.

I understand we are not paying top prices but I would appreciate not being lied to.

The room was not cleaned everyday (I arrived Saturday night and until Monday evening after making a huge complaint in reception I got them to get it cleaned) and they mention a gym as part of their facilities when in reality is in the apartments in the building in front and they charge 5 euros per day!!!

I called the operator and am still waiting to her from them for a resolution as am not happy.

I am writing this post which most probably will get deleted . Tomorrow we fly to Nice, and for obvious reasons with the terror attacks we do not feel comfortable visit as it is not fair on us or the locals. Lowcostholidays have done nothing to help. I have currently been waiting for 45 minutes for the customer service advisor. I started the phone call at 4pm on the 15/7/16. At 1pm I had a brief conversation with 3 different members of low cost holidays, who all mentioned that it was the hotels right to change the accommodation or give a refund. I rang the hotel who said that because low cost holiday booked the hotel it was their responsibility . At 1:17pm I spoke to another member who just said the words terms and conditions . I did not ask for a refund, just a change of hotel for the same price. As many of my friends and family have used lowcostholidays in the past I can categorically say none of us will be using lowcostholidays again.

I checked our holiday online but had a few queries so made a call to them - when I rang and spoke to a gentleman he was extremely helpful and efficient. I would definitely book again and recommend to friends

Great site for searching for complete holiday packages.

Easy to use and understand the site.

Have used for couple of holidays now and have come up with great prices for accommodation.

I am impressed with low cost holidays its simple to book have used them before to book a holiday to lanzorote, this time its to Benidorm booking are straight forward and tickets are easy to print off, everything runs smoothly,