mediocre experience

4.4 / 5
93% of users recommend this

Guest's review of


“mediocre experience”

Written on: 14/01/2013

I made two booking with this site. The first hostel had a great discounted price and so I booked on but very soon after, I received an email from the hostel telling me that they has made an error in the pricing and were going to charge me £100 more than what was advertised. The support team at did respond withing 48 hours but were unable to challenge the hostel about their dealings with me which I found disappointing.

It is also quite difficult to cancel a booking on this site because it has to be done by making a phone call which is difficult when you live outside of the country.

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