Very pleasantly surprised!

4.5 / 5
93.0% of users recommend this

Guest's review of Holiday Gems -


“Very pleasantly surprised!”

Written on: 22/10/2013

Being something of a novice to on-line booking when it comes to holidays I was a little apprehensive and cynical about it. When I submitted my details and was told I '... would be telephoned within 24 to 72 hours....' I decided I wouldn't hold my breath - especially as I this was a Friday. However, I was contacted the following day by a very helpful, extremely efficient Agent, who was only too happy to call me back with further details to make sure I was happy with the arrangements.
Great customer service - thank you!

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