False advertising

3.4 / 5
64% of users recommend this

freda01602's review of Best Travel Store www.bt-store.com


“False advertising”

Written on: 26/07/2012 by freda01602 (1 review written)

I was booking a flight (one way )from DC to Paris, the price was about $500 as displayed by the BT store site. As i got to the second stage, it changed to $2300…. This happened over a course of the week as i tried to book each day. The price first displayed is completely different form what is displayed on the steps after. I called their customer service and the lady was not very nice. In a very rude way, she told me, I'm sorry but i cannot fix the price, whatever you see is whatever you get. I understand that prices are subject to chance but they should be at least consistent. I have booked several reservations with them over the past few years and i have not had any good ones.

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