Excellent Customer Service

4.6 / 5
96% of users recommend this

basilfloyd's review of Barrhead Travel - www.barrheadtravel.co.uk


“Excellent Customer Service”

Written on: 24/01/2014 by basilfloyd (1 review written)

From the moment we sat down at Kieran's desk in the Cameron Toll shopping centre we felt totally at ease.

Kieran took the trouble to find out that we wanted to stay at the Disney Carribean Beach Resort in Florida and the exact dates we wanted to travel. He then searched for the best deals for us. He phoned up agents and the travel insurance company to make sure we had the best deal available and that I was covered for running the Marathon in Disney World.

The only minor down side to booking the holiday was the time it took from the time we sat down to the time we left. We cannot blame Barrhead Travel for this because it was more to do with the time it took Kieran to get through on the phone to speak to people than anything else.

After a year of planning it suddenly became time to pick up our travel docs and get some US Dollars. Now it was for real and the nerves started to kick in. Again Barrhead Travel couldn't do enough for us to esure we had everything we needed.

Would I use Barrhead Travel again? Your damn right I would!!!

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