321Travel - www.321travel.co.uk – Questions & Answers

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Asked by Annaberezn on 11th August 2015 Report this content
Are they a reliable company? I cannot find a review on them.

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Answers (1)
Report this content GemmaLouiseSchofield Written on: 12/08/2015
No not at all: had my name wrong on the boarding card for flight back from Palma. We printed these before our holiday & made 321 Travel aware of this issue. They assured they would sort this before my return and told me to still go ahead with my holiday. To cut a long story short the company didnt do anything about my situation which resulted in having to pay at for a new flight as they messed me around for that long in Palma airport- took me hours to get hold of anyone we even tried the day before our flight home several times so last day of our holiday was ruined. 321Travel promised to refund any costs I occurred on my return whilst I was in the airport trying to get home. It took me 11 months I think all through which they refused to refund me and only refunded me once I put a bad review on this website. Never got a proper apology or any sort of compensation or even a bloody voucher. Would not recommend to anyone.
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