* CAUTION * Ripped off by a builder 'vetted' by Rated People

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Benjamin_Twist's review of RatedPeople.com www.ratedpeople.com

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“* CAUTION * Ripped off by a builder 'vetted' by Rated...”

Written on: 31/05/2018 by Benjamin_Twist (1 review written)

Use the yellow pages, or better still personal recommendations instead.

We used Rated People because of their claim that they perform various checks on tradesmen before promoting them. This is either patently untrue, or seriously flawed, as the tradesman we ended up with has a long history of CCJs stretching back over half a decade. We only found this out after having to take legal action against him to recover £2k for flawed work and dishonesty.

Rated People simply didn't want to know, and evaded answering my specific question as to what went wrong with their vetting.

Instead they simply repeated stock answers amounting to 'buyer beware' (something which has only recently become a theme on their website - beyond the small print), and refused to accept any responsibility for the issue.

Scanning social media (and this review site), I am not alone in my experience. Indeed, their business model is predicated on selling leads to traders, us poor mugs as householders are not their concern - and they illustrate this by treating us with contempt.

They NOW provide detailed advice on checking out potential tradesmen. If you have to take such steps to protect yourself, you might as well use Yellow Pages to find a local company. You'll get the same result.

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