Terrible Customer Service

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KailaFisher365's review of LG

“Terrible Customer Service”


written by KailaFisher365 on 30/08/2017

Bought an LG Smart tv just over 2 years ago- picture went- called LG, got 3 different answers and offers ( that were rescinded). Had to pay over $300 to fix it

Can't believe we paid as much as we did for a tv that didn't even last 2 and a half years. The people at customer relations could not be understood and they each had a different thing to tell or offer me- in the end they did nothing except apologize over and over.

I will NEVER buy LG products and will be a very vocal person for others not to.

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