Cheap but the website primitive & unresponsive

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HSBC Share Dealing
★☆☆☆☆
1.4
13.0% of users recommend this
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Amarisr102's review of HSBC Share Dealing

“Cheap but the website primitive and unresponsive”

★★☆☆☆

written by Amarisr102 on 16/09/2015

HSBC does not charge the annual fees. This is the reasons I moved my investments here from TD Direct in Luxemburg. However, the level of service is very low. It took me several months only to change the currency for dividend payments from GBP to USD. The customer service simply did not know how to do it.
The website is very basic. Sometimes it just does not allow you to log in for a few days. Its response is "Sorry, we are encountering temporary difficulties".

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