INCOMPETENT!

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Guest's review of Equiniti

“INCOMPETENT!”

★☆☆☆☆

written by on 03/03/2023

As an ex BBC employee and now pensioner, I am unfortunately compelled to deal with Equiniti. The company started my pension ok, but in less than a year they unilaterally ceased all payments. When contacted they paid all backlogs, but failed to reinstate my monthly payments. I have written on multiple occasions but after seven months the problem remains. I have attempted to escalate the matter with senior management, but so far have been thwarted. I will refer this matter to the Pensions Ombudsman if the matter is not resolved satisfactorily

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