Store standards vary

2.8 / 5
From 5 reviews
40% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

CoedwygwrCanu's review of Cotswold Outdoor


“Store standards vary”

Written on: 25/08/2014 by CoedwygwrCanu (1 review written)

Went to Brecon store first. Outstanding customer service, very knowledgeable. Unfortunately, they didn't have the size I wanted in stock.

I went to the Cirencester store the next day as I didn't have time to wait for delivery of my spare boots and break them in before my expedition. I was looked up and down by a feckless youth due to my scruffy attire and followed around the store by another member of staff, I can only assume they thought I was a thief.
The staff didn't seem to believe in small talk at the tills until an over weight, Barbour sporting gentleman with a home counties accent wanted to be served.
Unless you have a lot of money or seem 'respectable', I wouldn't bother with the Cirencester store. Clearly full of pretenders, posers and tourists.

Thoroughly recommend the Brecon store if you are a serious outdoors person though.

  • Cirencester

    Branch Visited

  • Anatom Q3, trousers, waterproofing.

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

Report this review
Was this review helpful? 0 0