sorry footasylum

★★☆☆☆
1.6
15.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

nick.fitz's review of Footasylum

“sorry footasylum”

★★★☆☆

written by nick.fitz on 24/11/2016

sorry Footasylum but you have lost a customer.i ordered a pair of trainers with next day delivery,only for them not to be delivered,i was given a refund for the cost of the courier charges initially after contact,but their customer services was very sporadic throughout,with promises of follow ups about the parcels location.it finally came to me requesting a PAYPAL refund almost a week after dispatch because i was none the wiser.the problem is mostly with their courier service,Hermes,who after a quick google review search,one can find all they need to know about them.so until they change to a more reliable courier service like DPD,who have an app to track a parcel from dispatch to door,i wont be purchasing from them online again.

  • nike roshe run two

    Goods purchased & cost

  • Quality of service

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