returned items lost

15.0% of users recommend this
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woody1959's review of Footasylum

“returned items lost”


written by woody1959 on 20/03/2016

I returned a product in dec and received no exchange id given parcel to courier who had delivered it too me to be told by footasylum we don't offer this type of return so why did she take it ,said they must be able to track parcel as it was courier they used for delivery ,everytime I emailed was answered y different member of staff was told hadn't received return parcel and they couldn't do anything not helpful at all very blunt emails received and from what I can see by other reviews not easy to get refund or exchange from this company bad customer service wont ever order from here again.

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