totally rubbish customer service & never next day service

★★☆☆☆
1.6
15.0% of users recommend this
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Milesal487's review of Footasylum

“totally rubbish customer service and never next day...”

★☆☆☆☆

written by Milesal487 on 25/04/2015

ordered 5 pairs of trainers all next day delivery first one came second one got lost the the other 3 got lost... called customer service spoke to numerous staff all didn't have a clue. All says they will contact me and I am still waiting then emailed got first response back after that no response. This company needs to learn the basic customer service and offer a jesture of good will for the rubbish service. will never buy from these jokers.

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Kadeshugba's Comment

Written on: 21/05/2015

i agree with the above. they are totally rubbish and i would advise anyone ordering from them to never use the next day delivery. It is unreliable and a waste of money. As i am writing i did a next delivery on Tuesday and as of thursday afternoon both trainers I ordered are yet to arrive, and they keep on saying that they would get back to me when they contact the driver. complete rubbish service and they let down my children who wanted to use the trainers at school.

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