Waste of time & money!

15.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

Nick243's review of Footasylum

“Waste of time and money! ”


written by Nick243 on 20/12/2014

I ordered a pair of free run Nike trainers on the 30/11/14, I paid via Paypal received no confirmation email from footasylum although the money has left my account.
Contacted customer services via email as I was no paying to call them.
The first email I received from them claimed my order was ready for collection when I went into the selected store they had no order for me.
Contacted customer services again and they told me the item has went missing but they cannot refund as Paypal is reviewing the payment.
3 weeks on and I have not received the item I ordered and I still haven't received any refund.
I will not be using footasylum again.

  • croydon

    Branch Visited

  • £40

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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