Disgusting service

15.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

Stevoc1710's review of Footasylum

“Disgusting service”


written by Stevoc1710 on 16/09/2020

Got a pair of Nike 270s from the Liverpool, speke retail park and subsequently lost the receipt. When I finally opened the box of the trainers I got for college, I noticed (after being told a fresh pair was being sent to the till, that the shoes were absolutely disgusting! One of them must have been a display shoe! Who even thinks it's acceptable to sell a supposedly brand new pair of trainers like this?? Ate you serious?

Furthermore, after trying to resolve this situation the cheek I received from staff in the store and the complaints procedure through what's app is an absolute joke!!! I had to begin my course with basically a second hand pair of shoes that basically everyone and their granny must have had on!! In the midst of a global pandemic where hygiene by government regulation is supposed to be of utmost importance? Seriously? Absolutely disgusting!!!

  • Liverpool, speke retail park

    Branch Visited

  • Nike 270s. £89

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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