Avoid Avoid Avoid

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Chess Telecom - www.chesstelecom.com
★☆☆☆☆
1.0
0.0% of users recommend this
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  • Customer Service

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Leblancle434's review of Chess Telecom - www.chesstelecom.com

“Avoid Avoid Avoid ”

★☆☆☆☆

written by Leblancle434 on 24/04/2024

Please read other customer reviews and Avoid please Avoid at all costs.
They play games with you like adding services to your account
It's all a game and they don't care.
When you try and contact them they run you round in circles and if you stop paying them in hope of getting there attention they add additional charges
They hold your phone number and buisness to Ransome over a porting process when you try to leave them and use every obstacle they can throw at you as to why porting can not take place.
I can't believe that they are allowed to operate as a buisness.
They have an outdated customer service award as part of there achievements dating back to 2019 that is still present on there company letter head.
An absolute joke of a communication company that I wish I had never heard or met.
Another review will be posted in due course with a mistake that they have made.
Please please Avoid for your own sanity there are other communication companies to choose from.

  • Reception

  • Customer Service

  • Reliability

  • Extra Features

  • Value For Money

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Kig1969's Comment

Written on: 03/05/2024

I absolutely concur with you - they are one of the worst companies I have had the misfortune to deal with in recent years.

They seem to make it sport to see how rude and aggressive they can be and how unreasonable they can be. I am amazed they are still in business although trying to extricate yourself from their contracts is like handling a slippery eel.

Do not get involved with them as they are not interested in customer satisfaction but rinsing you for everything - any company that proudly argues "we can add any charges we like to your contract because its in our terms of business" is not the sort of company I like to do business with.

Like the above review says - AVOID AVOID AVOID

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