These guys are rude & the value for the money is horrible!

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Guest's review of IDT Eastern Europe Phonecards

“These guys are rude and the value for the money is...”


written by on 06/02/2012

I bought a $25 calling card. Says on the back u can call Italy for 10cents a min. When the call was processed I was told I had 60min. So I called the company and told them that the back of the card says there are no hidden fees, yet for $25 I only get 60 min. Of course the call center must be located in India as the person (Patricia) I was speaking to was not understandable. When I couldn't understand what she had said to me I asked her to repeat it, and she yelled at me. I told her not to yell at me or I would be speaking to her manager. The rate per minute sucks, but the customer service may be worse! They sell this card at Walgreens and I will be making a complaint with them as well. Since I was calling a cell phone the rate jumps to 40cents a min. Ridiculous!

  • Value For Money

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