Amazing customer service

Click here if this is your business
★★☆☆☆
1.7 / 5
24% of users recommend this
Click here if this is your business
  • Value For Money

KarlaSC622's review of SpeedyPin Phone Cards speedypin.com

★★★★★

“Amazing customer service”

Written on: 13/08/2014 by KarlaSC622 (1 review written)

When my grandfather passed away two weeks ago, I was in a frantic state of mind trying to reach my family who does not have skype. I entered my email address erroneously and naturally, did not receive confirmation of my payment for the calling cards.

I was furious as I had not realized this was an error on my behalf. Once I did, I explained to them my situation, how it happened and that I needed help.

They were so incredibly kind, understanding and went above and beyond to help me and fix my own mistake.

I don't think people often realize what it means to be on the other end of customer service. It's stressful, it's tiresome, and it's a lot of work. So when someone is able to put all that aside and still go that extra mile to help a client -- that merits appreciation.

Thanks again for everything guys!

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0