poor customer service

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BP Petrol Stations
★☆☆☆☆
1.2
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Guest's review of BP Petrol Stations

“poor customer service”

★☆☆☆☆

written by on 24/02/2013

The complain is about BP - TRINITY BRANCH (NEAR TOOTING BEC STATION).

I had been visiting to all petrol sites and i got good customer service but this site staffs are just they want to finish the queue .
1. NO SMILE
JUST STAFF ASK - DO YOU HAVE NECTAR CARD.
2. No Eye Contact.
3. Main issue is receipt. As part of their duty they need to hand over the receipt to the corresponding customer. I have been visiting three times , but every time i need to request them . None of the staffs have given the receipt by themself without the request of customer.


Due to busy , i dont want to speak with duty manager and complain this. Because out of three times , one of them is duty manager. So this issue need to be resolved.

  • TRINITY, TOOTING BEC

    Which branch did you use?

  • Petrol

    What type of fuel did you purchase?

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