Not worth the paper it’s written on

I had a policy for over 10 years. Churchill happily took my money every month and raised the premium every year. I stayed loyal.
Upon my dog needing emergency treatment, Churchill refused to pay out stating as the dog hadn’t been kept in a drip overnight the treatment wasn’t an emergency? The vets were as stunned as we were. This was with covid rules, the vets full, the dog kept home over night for emergency splenectomy the next morning. The procedure was an emergency to save his life.
Unfortunately, the cancer was spreading quicker than realised and we lost out 13 year old family pet.
Then had to find the money to pay for the treatment.
And still Churchill are trying to claim off us for an unmade monthly payment! Never again will I use Churchill for any type of insurance. My family have also since cancelled policies with them.
Pay for your expensive tv adverts with my policy money.. I no longer day .. yes