Do not use it

In 2014 I use this company over the phone in UK they ask me to give my bank account I did as they will open my file and apply for my visa. I was young and didn’t know all this sham things. I went to their office they gave me hope that I will be eligible to go to canada. At the end they take monthly payment £600 and total £3000 from my account and did nothing. I was thinking to go to police by the time I believe they are not in the market.