-PCCare247 misrepresented that it acts for various companies (e.g. "We provide support for Norton."); Norton has not authorized any support relationship. -aggressive sales pitch predicting dire consequences if services were not retained -excessive fee ($400.00) for rectifying computer problems -PCCCare247's representative, Devendra Pandey, predicted that if I declined to hire the company, our computer would be hacked -after ending the conversation, Pandey's prediction came true (loss of control of the computer, bank accounts reviewed, amounts inserted for transfer, icons removed etc.) with PCCCare247 apparently doing the hacking