Shocking

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★★★★☆
4.2
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Gwersyllt's review of GO Outdoors www.gooutdoors.co.uk

“Shocking ”

★☆☆☆☆

written by Gwersyllt on 01/10/2021

Wouldn't touch this firm, have a faulty pair of walking shoes, bought online as no local shop, guess what they expect me to travel almost 100 miles to take back to their shop, even though their terms and conditions say otherwise. It is a joke speaking to customer service as you can hear everything in room, rather than the person talking to you. I will avoid using in future, very disappointed in lack of customer service.

Further to my post I have had a response from the Shoe Manufacturer who are honouring my warranty claim, unlike the shoddy response from GO Outdoors.

  • Solomon. HIKING SHOES

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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