Not worth 1 star

★★☆☆☆
1.7
From 307 reviews
15.0% of users recommend this

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dandn's review of Vision Express - www.visionexpress.com

“Not worth 1 star”

★☆☆☆☆

written by dandn on 04/01/2019

I would mark them nil if it was possible. I pay for insurance on my glasses every year to cover breakage. The first time that i have ever claimed and they tell me that i am only insured for part of the repair. Why have insurance if it doesnt cover full replacement. The lens were ok just managed to snap an arm off the frame. If i damaged my car say on both wings i would expect both wings to be repaired not for the garage to say can only do one side!!
Its the last time my wife or myself will buy anything from Vision Express. Went across to spec savers who were very helpful and I recommend everyone to go elsewhere for opticians service....

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