Ink2U - www.ink2u.co.uk

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Latest Reviews

“Ink Cartridges not delivered”

★☆☆☆☆

written by kev2561 on 10/12/2022

I have used this company for years and ordered as usual. But this time no cartridge arrived. There is no access to a phone number and I have had no response to numerous emails. Not acceptable to take your money with no delivery in these financially testing times. I see similar recent experiences on here. I plan to take this further but sadly I suggest that you avoid at all costs

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Gloriajc's Response to kev2561's Review

Written on: 01/03/2023

I too have ordered cartridges. According to an email my cartridges were dispatched on 13th January 2023, but I have never received my cartridges. I have tried sending them messages via their comment form, yet still no reply and no cartridges. Yet they promised to answer all items on comment form in 24 hours.

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Was this review helpful? 1 0

“I have a confirmation email from this site confirming...”

★☆☆☆☆

written by Humphries107 on 28/01/2022

I have a confirmation email from this site confirming my order by 1st class royal mail. After a week nothing turned up and I started to chase. To date I have tried to contact several time regarding my order, with an email saying it would reply within 24hours. Again I have not received a reply. If you are reading this please pass on this site.

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Was this review helpful? 0 0

“Very easy ordering”

★★★★★

written by GlenysLeighton on 12/05/2020

Have used ink2U fir years now..made easier by repeat ordering..just a tick and it’s done and even now the cartridges arrive within three days..normally next day..

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Was this review helpful? 1 0

“hp recycle cartridges”

★★★★★

written by 63Craig on 09/04/2019

Other 301XL which I bought in the past are not a patch on Ink2U quality and print runs. Not the cheapest on the market but is the best.

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Was this review helpful? 4 0

“DO NOT TRUST THEM”

★☆☆☆☆

written by markbatterham on 14/01/2019

SENT PAYMENT NO GOOD ,,NO REPLY TO EMAILS NUMBER ON INVOICE CUT OFF ,,JUST DO NOT USE,,,,, MR M BATTERHAM

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Was this review helpful? 2 0

“wrong cartridge delivered”

★☆☆☆☆

written by rwt-ink on 10/10/2018

hey delivered the wrong cartridge and simply fail to answer any emails or queries via their web portal - to be avoided like the plague

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Was this review helpful? 1 0

“wow sent me ink”

★★★★★

written by laputamadre on 19/09/2018

I bought and they sent n it was OK, I hate review sites they suck full of muppets haha

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Was this review helpful? 2 1

“Still no promised refund after 5 months”

★☆☆☆☆

written by janecumming on 14/09/2018

Ink2u sent the wrong cartridges, so I sent them back, they promised a refund after many emails and trying to contact them I still have not received a refund or a reply to my messages. I would not recommend them now. I have tried every way to contact them without success. I will be going to trading standards.

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Was this review helpful? 3 1

“What has happened to Ink2u?”

★☆☆☆☆

written by PabloFernandez322 on 11/08/2018

Have used this company for years and ordered as usual. But this time no cartridge arrived. There is no connectable phone number and no response to numerous emails. Not acceptable to take your money with no delivery. I see similar recent experiences on here. I plan to take this further but sadly I suggest that you avoid this company.

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Was this review helpful? 7 1

“Reported to Trading Standards”

★☆☆☆☆

written by 351McIntyre on 31/07/2018

I have reported them to my bank for taking money and not delivering goods. They suggested I also contact trading standards to see if this company is already on their radar. They ignore emails and their phone numbers are invalid. This fraudulent website must be suspended immediately. I reported their site to their registra - Fasthosts, and Google. If they have taken your money and not delivered goods I suggest you do the same.

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Was this review helpful? 8 1

“No customer service!”

★☆☆☆☆

written by Dixonil453 on 31/07/2018

I received my replacement toner very quickly. However. It didn’t work. I have spent a week emailing them asking for a replacement or refund and have had absolutely no response. I am not going to leave it there. It may only be £30 to them but it is my £30. If necessary I will involve a solicitor as I am assured that as they are in the wrong I will be awarded that cost as well. They just want money.

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Was this review helpful? 4 1

“No longer trustworthy”

★☆☆☆☆

written by Eddieu262 on 24/06/2018

Used them for years never had an issue, always sent cartridges back and got something for it, however this last time I doubled up the amount to send back and nothing, just a we will investigate, still nothing weeks later. No longer using them, plenty of cheaper places, they've lost a loyal customer

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Was this review helpful? 2 1

“lost delivery”

★★★☆☆

written by johnolad on 08/03/2018

ordered ink cartridges,I received an e mail saying the item despatched for delivery the following day.Waited 4 days no delivery. Sent message via online form received no reply. waited another 2 days, sent another message no reply, tried phoning for replacement, phone went to message to send online form,done that twice no reply!!(no answerphone service), Received delivery 7 days late.OK not their fault that royal mail were late but there should be a person on the end of the phone.

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Was this review helpful? 3 1

“Good value for money”

★★★★★

written by Smitheu364 on 18/12/2017

I have been using ink2u for the past 5 years plus (in person and online) and they have never let me down. For the price of one branded company cartridge I can buy a bundle! Very happy to recommend.

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Was this review helpful? 3 1

“Best service ever”

★★★★★

written by GideonGoode4 on 30/11/2017

I am always pleased with the service given by Ink2U. I live in France and my order is always here within 4-5 days of my order being received.The returns service is good but I have to wait for a friend to be going back to UK to post my empties back, or if I go back at any time. The product is excellent no problems at all.

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Was this review helpful? 2 1

“Ink2u are my favourite suppliers for inkjet cartridges”

★★★★★

written by Sims332 on 22/11/2017

I've tried other "replacement cartridges" sites and used cartridges for Epson and HP inkjet printers and your cartridges are by far the best. The quality of the ink from other suppliers is just not of the same quality. This is particularly noticeable in the black - it seems to be dark grey from others. Yours is always crisp black. I need to print off high quality photographs - and the colour reproduction from your cartridges is excellent. Again, from others the colours are dull. The amount of ink is tellingly different too. Other cartridges just don't seem to last very long at all. Yours are excellent value for money. And I never get "cartridge not recognised" from yours. Needless to say, I've had that message from other cartridges. All in all, excellent value for money, excellent quality and speedy service. I thoroughly recommend ink2u!

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Was this review helpful? 3 0

“always the best”

★★★★★

written by johnwilson47 on 27/10/2017

Ordered three cartridges on Wednesday delivered Thursday excellent service would highly recommend to anybody

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Eyecatchydesigns's Response to johnwilson47's Review

Written on: 27/10/2017

execellent service

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Was this review helpful? 1 0

“cheap cartriges”

★★★★★

written by 59Wyatt on 23/10/2017

i bought the cheap alternatives. thank you for the service.

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Was this review helpful? 1 0

“awful customer services”

★☆☆☆☆

written by mdf73 on 04/10/2017

cartridges were not compatible so were faulty ,returned them at my own cost,was refunded but not for the postage when i emailed asking about postage i was met with really poor customer service "what else do you expect from us, to drive up to you and delivery the cash?" is what i was told when enquiring about refund of postage!! Shocking so you have been warned DO NOT BUY FROM THIS LOT

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Was this review helpful? 1 3

“A speedy service”

★★★★★

written by on 03/09/2017

Just to say that once again - a FANTASTIC service from Ink2U. It is great to be able to order replacement cartridges and have them delivered next morning... My 4th order with Ink2U and I have been happy with the quality at all times. I have recommended Ink2U to friends who also order replacement cartridges and they have said the same. Of course, these days no one can ever rule out the occasional hiccup with anything we purchase! Well done Ink2U! 10 out of 10 and a Gold star. Thank you...

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Was this review helpful? 2 1

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Asked by Margaretgoldsworthy on 23rd June 2016 Report this content
How can I return a cartridge that does not fit my printer?

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