The Malvern Collection - www.themalverncollection.co.uk

The Malvern Collection - www.themalverncollection.co.uk
★★★★★
4.6
90.0% of users recommend this
  • Customer Service

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Latest Reviews

“Hopton”

★★★★★

written by Rosiesuzie on 23/05/2023

As an investment it took me a while to make my choice, but I am thrilled. Malian gave me plenty of time to prepare the sight and my beautiful Hopton was installed without a problem. The fitters where both marvellous, and worked so hard. What a joy to sit in this fabulous space especially un the evening as the sun goes down and the birds are singing before they go to bed. Thank you .

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“Our garden room”

★★★★★

written by Huddie1414 on 22/05/2023

Hello Malvern, we are a couple of weeks into our “Garden Room” and enjoying it. Looks like it’s always been there. A big thank you to you and all the people involved. All three teams that visited the site were polite, courteous and hard working. A special mention to the three who did the build over the two days. They worked solidly all the time they were here, very tidy as well. When things go well like they did it definitely adds to the experience so again many thanks. Regards.

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“Great product, great service.”

★★★★★

written by Teddy-Bob on 05/05/2023

Bought my garden room as an ex demo.,They gave me lots of time to prepare a suitable hard standing. They delivered as per the arranged time and after a small amount of touching up it looked as new. It looks fantastic and I am really pleased with it. Its a great product and I have no hesitation in giving it 5 stars on every count. Its rare these days to get such service.,

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“A fabulous installation ”

★★★★★

written by on 02/05/2023

The Malvern collection was exactly what we wanted. There was a large range of sizes and specifications. Having chosen a 7”x5” pent shed with reinforced floor and roof we decided on a painted finish. The installation was agreed and (despite us having to delay a couple of times) went ahead. I must make a point of praising the team who installed the shed. Their attention to detail was commendable. They were professional and worked quickly and were very tidy.

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“Stylish summer house and great service”

★★★★★

written by Amaris8 on 28/04/2023

We ordered a summerhouse on line after viewing our options at Cirencester. We found the product and got great service from everyone we spoke to. When it came to installation the team arrived on time, installed the house quickly and with a friendly manner. Can’t recommend them enough!

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“Pavilion Shed”

★★★★★

written by Deeusher on 27/04/2023

Having seen the sturdy shed on site, I was told that it may become available as ex-display. I was delighted to be contacted shortly afterwards to say that I could have it at significantly reduced price as ex-display, and even though the site would not be ready for over two months, a delayed delivery date was agreed. The delivery when it came was speedy and efficient, and the men did an excellent touch-up job on all the paintwork, making it look like new. I cannot fault the service provided at every stage, and I continue to be very happy with my smart-looking and functional garden building.

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“Great building team”

★★★★☆

written by Summer_House on 24/04/2023

It took us a long time to decide to replace our previous and much loved but old Summer House with a new and slightly larger one from Malvern. The team who delivered and built the summer house were 'poetry in motion" just like a Morecambe & Wise sketch :) They clearly were a much practised team very comfortable working as a team. Now we've enjoyed living with our new Summer House for a month we remain delighted with it. The build quality is excellent. After 6 weeks of ownership there is just one thing we weren't asked and wish we'd thought of at time of ordering. The double doors open Right side first. Now it's erected and we are using it regularly we do wish we had asked for the doors to open Left side first.

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“Fantastic service”

★★★★★

written by JSES on 21/04/2023

We just wanted to say a massive ‘Thank You’ for the excellent customer service and supply & fit of the greenhouse. The guys who delivered and put it together were lovely and the attention to detail was amazing. They arrived early and worked quickly & efficiently. It looks absolutely perfect in situ, like it has always been there.

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“Studio Apex fitting”

★★★★★

written by Baileyen97 on 18/04/2023

I recently had a Studio Apex fitted in my garden, The service from ordering to fitting was excellent and I would recommend The Malvern Collection to all my friends.

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“Ex Display Purchase. ”

★★★★★

written by 302Barker on 12/04/2023

We recently purchased two ex-display models - a Studio Pavilion and an Arley Pent. We were pleased with the associated discount but were also a little concerned that the finished installations might be far removed front ‘as-new’ condition. Our concerns were dispelled by the installation teams whose professionalism in terms of skill and attention to detail resulted in two perfectly constructed buildings and two very happy customers.

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“Summer House ”

★★★★★

written by Alibrown68 on 10/04/2023

Excellent quality all round. The fitters arrived on time, friendly professional hard working. Great service.

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“Excellent and Efficient service - Great Shed!”

★★★★★

written by AAGM on 06/04/2023

We purchased an ex-display model Malvern reverse Apex shed. Customer service during the purchase was excellent, recommendation of the company who installed the concrete base was great, and the final installation of the shed was also excellent. Everyone involved from Malvern was friendly, knowledgeable and always very responsive to any questions or queries. Great shed - fully recommend.

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“Hopton Summerhouse 8’5 x 8’5”

★★★★★

written by 387Doyle on 05/04/2023

Lovely summerhouse, fits in the garden well and efficient installation

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“Fantastic ”

★★★★★

written by JadynPrince on 19/03/2023

Absolutely thrilled with our corner summerhouse- really good quality and very efficient assembly

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“Ultimate Pent Summer House - Malvern Collection”

★★★★★

written by Mila474 on 12/03/2023

We had this summer house built back in September and I have to say that all through our typical Scottish summer this house has exceeded all expectations. The house is in a community garden and is used by the local schools and nurseries as an outdoor garden and is a fantastic space for them, it is fully insulated and definitely keeps us warm during the colder days. The house is lovely and was very skillfully put together by two of the nicest men I have ever met. They were very professional and cracked on with the job and provided and excellent finish. I would highly recommend this company and hope you are lucky enough to get the same fitters I did. 10/10!

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“Astwood Garden Room ”

★★★★★

written by branthegreatdane on 20/02/2023

On the 30th Jan a bitterly cold day with snow we took delivery of the Astwood garden room we had ordered , and were delighted with the service we received from start to finish! As stated it arrived at 7.30 am prompt with the agent and his co worker. They set to work immediately, were really friendly , helpful and did a fantastic job of building our much anticipated summer house.In all they were brilliant and we really appreciated all they did to make this a smooth stress free experience, advising us on all aspects of adding to it and looking after it in the future. Although it’s not the biggest of your range we are absolutely 100% delighted with it , the colour we chose is Fleet Grey and looks really good and the finish is excellent The service from the initial choosing and ordering has been very positive and we would have no hesitation whatsoever in recommending you .Looking forward to enjoying using it for many years to come !

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“Great shed, good service.”

★★★★★

written by NugTheBug on 16/02/2023

We bought an ex-display 14x10 man shed, and thought that when it was collapsed at the garden centre, re erected in my garden, at the back of my mind I was a slightly worried that it would not be - perfect. How wrong was I! The two guys turned up at 7.30am and cracked on with the job, finished at 12.30, and it looked like new. Touched up with paint, holes magically filled in from the sales posters attached at the garden centre, and handed over after an inspection. Fab! A few screws under the bench that were there just needed screwing in, but hey ho - is that all!! Highly recommended.

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“Excellent From Purchase to Installation”

★★★★★

written by JustineW on 10/02/2023

It is rare to have seamless and excellent service from start to finish. Malvern delivered: The initial consultation at The Old Barn Garden Centre to determine which model was the best fit, clear and accurate pricing and an explanation of what Garden preparation was needed and referrals to 3rd parties who could help was a great experience. I received confirmation of initial order and as I was undecided on colour, I was given another 14 days to make my final selection. Garden preparation with the help of Malvern trusted 3rd parties went smoothly and of high quality. A week before installation, Malvern reached out to determine which method of communication I would prefer to discuss installation preparation and an efficient and friendly phone conversation made everything clear and addressed questions that I had. On the the day of installation the temperatures were at freezing point but the truck still turned-up on time with a cheery installation team who made short work of installing the studio but still focused on quality of the product - making sure we discussed placement of first fixings and touching up small areas with paint. I am thrilled with the results and highly recommend Malvern for the quality of service and product.

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“Satisfied customer ”

★★★★★

written by nyCastillo130 on 10/02/2023

The two who erected the summerhouse were friendly and efficient. Despite it being a freezing cold day they arrived on time and just got on with the work. Well done

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“Malvern Pent 10' x 8' - perfect Office!”

★★★★★

written by scottieandlou on 10/02/2023

We always planned to install a Garden office when we moved house in 2021 and saw teh Malvern buildings at the Old Barn Nursery at Dial Post in Sussex. We took the kids with us (they always have an opinion) and we got excellent service.Ordering a few weeks later was quick and easy. Time to lay the base was a family task. On the day of the install the Malvern staff were extremely professional, turned up promptly despite a long drive. Kept supplied with Tea and plenty of friendly banter and the job was done in 4 hours. I now have a nice snug and cosy office from which to work. It is the perfect size for me to work at one end and the lad has his Airplane modelling at the other.

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Asked by Dubs99 on 11th June 2020 Report this content
I have ordered am 8x8 Clifton. What have people done regarding electrics supply to the building? Thanks

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