Worst online retailer

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D2D Furniture - www.d2dfurniture.co.uk
From 3 reviews
33.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Bob-Eire's review of D2D Furniture - www.d2dfurniture.co.uk

“Worst online retailer”


written by Bob-Eire on 11/03/2014

From start to finish, worst online shopping experience we have had from hundreds of other online transactions.

With d2dfurniture you are guilty until proven innocent when you call to inform them of a faulty/damaged product.

The item received had a big split in the door panel (big enough to see light come through), but after sending photos of the faulty panel as requested by d2dfurniture they accused me of enlarging the photos ?

They stated that the customer should expect flaws in furniture ?

Bottom line: if you receive faulty damaged items from d2dfurniture they will threat you like a liar until they say otherwise, tell you the evidence you send is enlarged
and after waiting weeks for pickup they will charge you 45 for the experience/nightmare of dealing with them.

Also NONE of the staff are helpful/friendly or even polite to deal with.

6 week process for a damaged/faulty wardrobe to be returned


  • Wardrobe €295

    Goods purchased & cost

  • Up to a week late


  • Customer Service

  • Quality of website

  • Value For Money

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