written by DeniseCrabtree413 on 31/01/2023
The ubiquity of internet access has leveled the retail playing field, making it easy for people and businesses to sell products without geographic limitation. In 2020, U.S. e-commerce sales, receiving a boost due to the COVID-19 pandemic, grew 44% and represented more than 21% of total retail sales, according to e-commerce information source Internet Retailer.
The growth of e-commerce has not only changed the way customers shop, but also their expectations of how brands strategy customer service, personalize communications, and supply customers choices.
The future of on-line shopping depends on savvy professionals who can create a personalized, engaging virtual shopping experience for consumers. Those entering a career in business administration should undertake the most recent digital applied sciences and instruments — such as data analytics, machine learning, and cell tendencies — to meet the demands of today’s online shopper. Completing a program resembling an angels market place might help you gain these skills.
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